Legal notice

Legal Notice

Natural Story
Contact: support@naturalstory.store

Company Information
This online store is operated by Natural Story. For any inquiries
regarding our products, orders, or services, please contact us at
support@naturalstory.store.

Order Confirmation
We will send a confirmation email to the address you provided when
you place an order. This email confirms receipt of your order and
summarizes the products purchased.

Consumer Rights (EU)
In accordance with applicable consumer protection laws, you have
the right to withdraw from your purchase within 14 days of receiving
your item without giving any reason, except for products that are
exempt by law (e.g., hygiene-sensitive items that have been opened).

To exercise this right, you must notify us in writing at
support@naturalstory.store within the withdrawal period. We will
refund all payments received, including delivery costs (except
additional costs resulting from your choice of a delivery method
other than the least expensive standard delivery), within 14 days
of receiving your notice.

Dispute Resolution
We are committed to resolving any disputes in a fair and timely
manner. Please contact us first so we can address your concerns
directly.