Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Weekends and holidays are not included in processing time.
Shipping Methods & Delivery Times
Standard Shipping: 7–15 business days
Express Shipping: 3–7 business days
Delivery times begin after order processing is completed. Additional
delays may occur due to customs inspections, local carrier delays, or
other circumstances beyond our control.
Shipping Costs
Standard Shipping: $4.99
Free Standard Shipping on orders over $50
Express Shipping: $9.99
International Shipping
We ship worldwide. Customs duties, import taxes, and local taxes may
apply depending on the destination and are the customer's responsibility.
Lost or Delayed Packages
If you experience any issues with your delivery, please contact our
customer support team within 30 days of placing your order, and we will
respond promptly.
Contact
Email: support@naturalstory.store